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Orders
Below are some of are common questions about orders
What Types Of Products Do You Sell?
We specialize in high-quality Necklace, Earrings, and Rings, offering a range of styles from traditional jewellery to contemporary.
How Can I Track My Order?
Once your order is shipped, we'll send you a tracking link via email. You can use this link to check the status of your delivery.
What Are The Payment Options Available?
We accept all major credit cards, debit cards, and mobile payment apps for a razorpay secure and hassle-free transaction.
Do You Offer International Shipping?
Yes, we ship internationally so you can enjoy our products no matter where you are. Shipping rates and times may vary based on location.
Can I Cancel Or Change My Order?
Orders can be altered or canceled within 2 hours of placement. Please contact customer service immediately if you need to make any changes.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What Is Your Return Policy?
We offer easy returns within 2 days of purchase. Items must be returned in their original condition and packaging.
How Do I Make A Return Or Exchange?
Please visit our Returns & Exchanges section on our website or contact our customer service for detailed instructions on how to return or exchange an item.
How Long Does It Take To Process A Refund?
Refunds are processed within 7-10 business days after we receive the returned merchandise.
How Long Will It Take Until I Receive My Order?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How Can I Contact Customer Support?
Our customer support team is available 24/7. You can reach us by phone, email, or through our website's live chat feature.